INFOGRAPHIC

2023: The rise in CX

Uncover the driving forces behind the growing emphasis on CX among senior executives across the European region.

Are you fascinated by the dynamic world of CX?

To gain deeper insights into the evolving opportunities of CX, we collated insights from 111 senior executives at 102 leading brands who've attended our recent event experiences. 

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47% of senior executives are prioritizing CX in 2023
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69% increase in CX budgets since H1 2022
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Top 5 challenges in the CX revealed


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