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CHRO Insight Report

Human-Centred Leadership in an AI-Enabled Workforce

Accelerating Workforce Transformation Through Leadership, Culture, and Intelligent Talent Strategies

As organisations navigate rapid advances in AI, evolving employee expectations, and ongoing business disruption, leaders are being challenged to rethink how they attract, develop, engage, and retain talent. Success increasingly depends on more than technology adoption alone. It requires leadership capability, workforce readiness, and cultures that can adapt and thrive through change.

This insight report captures the perspectives of 107 senior HR executives, people leaders, and workforce transformation experts who gathered at the CHRO Insight Summit to explore the future of work and the role leadership will play in shaping it.

From AI adoption and workforce intelligence to leadership development, employee engagement, and organisational culture, the report examines how today's HR leaders are preparing their organisations for an increasingly AI-enabled future.

Download the Report to Discover:

  • Why 99% of HR leaders are prioritising AI and machine learning initiatives
  • How organisations are building AI-ready workforces without losing sight of the human experience
  • What separates high-performing leaders from those struggling to navigate continuous disruption
  • Why culture is emerging as a strategic differentiator in an era of workforce transformation
  • How leading organisations are using workforce intelligence to drive better talent and business decisions
  • The leadership, skills, and organisational capabilities required to thrive in the future of work

 Perspectives from leaders at Citi, Mars, Sentara Health, H-E-B, The Coca-Cola Company, Southwest Airlines, RATP Dev USA, and other leading organisations 


GDS brings together senior executives from the world’s leading organisations to share insight, challenge thinking, and shape the future of their industries.


This report captures those conversations, so you don’t miss them.